Returns Policy

Returns Policy
Last updated: 28-09-2025

1. Right of withdrawal for consumers

  • You have a 14-day reflection period from the day after delivery.

  • Report your return within 14 days via info@akbarron.com . After registering, you have 14 days to return the product.

  • You do not need to give a reason.

2. Conditions for returns

  • The book is unused and in saleable condition.

  • Pack it carefully in the original packaging or equivalent protective material.

  • Add order number and name.

  • Preferably use a traceable shipping method, the shipping risk lies with the sender.

3. Exceptions

  • Signed or personalized copies, unless defective or incorrectly delivered.

  • Digital downloads once the download has started, to the extent legally permitted.

  • Gift cards and promotional items with no value.

  • Items that are damaged or clearly used beyond what is necessary to assess.

4. Return costs

  • Return costs are for the customer, unless there is a defect or error on our part.

  • Unstamped shipments may be refused.

5. Refund

  • We will refund you within 14 days of receiving your return shipment or after you have provided proof that you have sent it.

  • Refunds will be made via the original payment method.

  • Paid shipping costs for the outward shipment will only be reimbursed where required by law.

  • In the event of a decrease in value due to use that goes beyond what is necessary to assess the product, we may apply a reasonable reduction.

6. Exchange

  • Exchanges are possible for the same title if in stock. Please contact us first via info@akbarron.com for instructions.

7. Defective or incorrect item

  • Please report within 7 days of delivery with order number and clear photos.

  • We repair, replace or refund at no extra cost.

8. Orders for schools and bulk orders

  • Standard policy applies. Custom-made or personalized bundles are not eligible for cancellation unless defective.

9. How do you return?

  1. Send an email to info@akbarron.com with your order number and reason for return.

  2. You will receive the return address and instructions.

  3. Package the product securely and add your details.

  4. Please retain proof of shipping and tracking until your refund has been completed.

10. Contact
Questions about returns: info@akbarron.com .